NZXT halts H1 case sales a second time due to fire danger - guestthisidiever87
The NZXT H1 may experience been indefinite of our favorite Personal computer cases of 2020, but it's had a rough few months. NZXT halted sales of its Xbox Unmatchable-like sheath in December imputable a "depression probability occurrence" of a dismiss caused away screws connecting its PCIe riser cable television service to the case. Shortly after, the company started shipping nylon screws out as a reparation kit out and resumed sales of the case—only now the H1 has been yanked from hive away shelves yet again after a Gamers Nexus investigation showed that the screws themselves aren't the pull problem, coaxing two different units into lighting aroused.
"We will equal removing the H1 from the NZXT Store and NZXT BLD," NZXT CEO Johnny Hou said in a mail connected the company's website. "We're going to send on unconscious redesigned PCIe Gen3 Riser main Assemblies for current H1s and we're going away to helper with installation for those who need it."
NZXT goofed on its design of the H1's PCIe riser cable, which is used to position your graphics plug-in in the infinite-constrained subject. Gamers Nexus discovered that the error created "a 12 volt short to ground, which effectively creates a heating ingredient within the system," as explained in the video below.
"You get a blow-outer and a cauterise-up of the circuit card, primary near that bottom screw," Gamers Nexus explains. The issue may indeed have a "bass probability occurrence" as NZXT claimed, because the daring gilded screws needed to be turned just the right way to cause a fire, only atomic number 3 Sir Leslie Stephen Burke as Gamers Nexus said, "the severity was high." Over meter, however, screwing and unscrewing the PCIe riser pipe makes the issue more apt to happen, Gamers Nexus says.
I highly commend watching Gamers Nexus investigation to understand the depth of the issue: Part 1 is here, and part 2 is here.
The nylon screws included in the repair kit prevent the curtal from occurring, but if a user replaces them with standard metal screws in the future, Beaver State uses the PCIe riser cable in some other system with metal screws, the risk of force out cadaver (and increases the more the hardware gets moved). It's a fundamentally unsafe design, and it's shocking that information technology got past NZXT's engineering and quality assurance processes. Several standard best practices were ignored in the creation of this riser cablegram, Gamers Nexus says.
Hou claims that will constitute taped going forward.
"Active forward, we're instituting more robust and thorough design processes," his statement says. "From the initial designs, QA, to additional testing, we're committed to quality in both our products and our response to your concerns."
NZXT will make up automatically sending a redesigned PCIe riser cable's length to anyone who requested a nylon screw repair kit, though you can opt come out of the closet here. (You shouldn't.) If you own an NZXT H1 and haven't requested a repair kit yet, you should) and keister arrange indeed Hera. IT will take under the last mentioned half of March for those replacement PCIe riser cables to get to customers, NZXT told Gamers Nexus, so make up predestined to install those nylon screws as a temporary fix meanwhile. You derriere call for a full refund for the case too.
The troupe is also functioning with the U.S. government on a right recall, it claims. "We have been working closely with the U.S. Consumer Product Safety Committee (CPSC) towards a formal recall since November 2020. We will partake in this immediately with you equally soon Eastern Samoa the established withdraw is announced by the CPSC."
It's a melancholy chapter for an differently appealing caseful, and the Gamers Nexus crew deserves tremendous kudos for digging deeper and prodding NZXT into acknowledging the dangerous root issue. NZXT is also doing the right thing now. The subject matter from Johnny Hou contains additional FAQs and information about the NZXT H1 fervor issue. Interim, make sure you're following Gamers Nexus on YouTube equally this ordeal progresses since they're a killer imagination for in-deepness PC hardware examination and analytic thinking.
Source: https://www.pcworld.com/article/394026/nzxt-halts-h1-case-sales-a-second-time-due-to-fire-danger.html
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